Privacy Policy

Flowmaze (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.flowmaze.co] and use our services.

Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

1. Information We Collect

We collect the following types of information:

1.1. Information You Provide to Us Name, email address, phone number, and company information when you fill out our contact forms. Project briefs, documents, and feedback shared during collaboration. Payment information when you engage our paid services (processed securely via third-party providers).

1.2. Automatically Collected Information When you visit our website, we may automatically collect: IP address, browser type, and device information. Pages visited, time spent, and referring URLs. Cookies and tracking pixels for analytics and user experience enhancement.

2. How We Use Your Information We use the information we collect to: Respond to your inquiries and provide services. Improve our website and service offerings. Manage our business operations and client relationships. Communicate with you about updates, promotions, or service changes (only if you opt in). Comply with legal and regulatory obligations.

3. Sharing Your Information We do not sell or rent your information. We may share your data with: Trusted third-party service providers (e.g., payment processors, hosting providers, CRM tools) who assist in operating our business under strict confidentiality agreements. Legal authorities, if required by law or to protect our rights, safety, or clients.

4. Cookies & Tracking Technologies We use cookies to enhance your browsing experience. These may include: Necessary cookies – For site functionality. Analytics cookies – To understand how visitors interact with our site (e.g., Google Analytics). Preference cookies – To remember your settings. You may adjust your browser settings to refuse cookies, but some parts of the site may not function properly.

5. Data Retention We retain your personal information only as long as necessary to: Fulfill the purposes outlined in this policy. Comply with legal obligations and business accounting practices. You may request deletion of your data by contacting us.

6. Your Rights Depending on your location, you may have rights including: Accessing the personal data we hold about you. Requesting corrections or deletion. Objecting to data processing or withdrawing consent. Data portability. To exercise your rights, email us at info@flowmaze.com.

7. Data Security We implement reasonable technical and organizational measures to protect your information. However, no system is 100% secure. We encourage you to take precautions when sharing personal data online.

8. International Data Transfers If you’re accessing our site or services outside Pakistan or the region where our servers are located, your data may be transferred and processed in jurisdictions that may not offer the same data protection laws. By using our services, you consent to such transfers.

9. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their policies individually.

10. Children’s Privacy Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from minors.

11. Changes to This Privacy Policy We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

12. Contact Us If you have questions about this policy or how we handle your data, contact us at: Flowmaze Email: info@flowmaze.com Website: www.flowmaze.com